Car dealership customer retention - a solution for car dealers

Posted October 10th, 2007 by ServiceBeacon Team

We are launching the first part of what is essentially the other half of ServiceBeacon - the side that really empowers dealers to use ServiceBeacon to take better care of their customers, market products and services to them effectively, and really create a strong relationship with their customer after the car gets driven off the lot. If you are from a car dealership and visiting our blog for the first time, we encourage you to check out our car dealership benefits page to get an understanding of what ServiceBeacon can do for you and your customers.

In addition, in an earlier post we talked about the fact that we have over 15,000 US and Canadian car dealerships preloaded into ServiceBeacon. If you represent a car dealership, please take some time to check out our map of car dealers (btw - even if you aren’t from a car dealership, the map is pretty cool and fun to play with) to see if a) we have your dealership loaded already, b) the information we have is correct, and c) take the time to get in touch with us and “claim” your dealership within our system. Claiming your dealership is free and will allow us to work with you to ensure that we have the right business name, address, phone, fax, website, contact person and email information for your dealership. We will also be capturing other information like hours of operation and the makes of cars you sell as this information helps control how your dealership appears within ServiceBeacon. If you cant find your dealership at all, we will be happy to add it - we are trying hard to add as many dealerships as possible (hopefully one day all of them), but finding a truly complete list has been next to impossible.

In time, the system is going to have other benefits to car dealers and your customers, but for now, claiming your dealership and confirming we have you correctly reflected in the application is a great start.

Thanks for stopping by the blog.

As always,

SB

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